Legal Disclaimer & Terms of Service
Independence and Affiliation
Tennis Ping operates as an independent service and is not affiliated with, endorsed by, or connected to the Lawn Tennis Association (LTA), Clubspark, Courtside/Premier, or Spin. All court bookings are made through their respective official platforms.
Data Accuracy and Service Limitations
Important Notice: Tennis Ping aggregates court availability information from third-party booking platforms through automated data collection. While we strive for accuracy, we cannot guarantee that the information provided is always current, complete, or error-free.
- Data Freshness: Court availability is updated hourly, but booking status may change between updates
- Booking Responsibility: Users are solely responsible for verifying availability and completing bookings through official platforms
- No Booking Guarantee: Notifications do not guarantee court availability at the time of booking attempt
- Service Interruptions: Our service may experience temporary outages or delays due to technical issues or changes to third-party platforms
Users should not rely solely on Tennis Ping for critical booking decisions and should always verify availability directly with the booking platform.
Prohibited Use
Users are prohibited from:
- Attempting to reverse engineer or extract data from our platform
- Using the service for commercial purposes without explicit permission
- Sharing account credentials or allowing unauthorized access
- Interfering with or disrupting the service or its infrastructure
- Using the service in any way that violates applicable laws or regulations
Data Management and Privacy
Tennis Ping is committed to protecting your privacy and complying with applicable data protection laws, including GDPR.
Data We Collect
- Account Information: Email address and encrypted password
- Preferences: Selected parks, notification preferences, and preferred time slots
- Usage Data: Email delivery status and basic service interaction logs
Data Storage and Retention
- Court availability data is held for a maximum of 12 hours before being refreshed
- User account data is retained until account deletion is requested
- Email logs are retained for up to 30 days for delivery troubleshooting
Your Rights Under GDPR
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Request deletion of your account and data
- Right to Data Portability: Export your data in a machine-readable format
- Right to Withdraw Consent: Unsubscribe from email notifications at any time
To exercise these rights, visit your preferences page or contact us.
System Performance and Load Management
Our service is designed with careful consideration for system performance and load management:
- Court availability is checked on an hourly basis to minimize server load
- We implement appropriate wait times between requests to prevent overloading court booking websites
- Client-side rendering is utilized whenever possible to distribute processing load
- Our infrastructure is designed to handle requests efficiently while respecting rate limits
Limitation of Liability
Tennis Ping provides this service “as is” without any warranties, express or implied. We shall not be liable for:
- Missed booking opportunities due to inaccurate or delayed information
- Service interruptions or technical failures
- Any costs or damages resulting from reliance on our notifications
- Changes to third-party booking platforms that affect our service
Our total liability to any user shall not exceed the amount paid for our service (currently £0 as we offer a free service).
Mutual Benefits
Tennis Ping aims to create a mutually beneficial ecosystem for both court booking providers and players:
- By helping players find available courts more efficiently, we reduce the likelihood of courts going unused
- This increased court utilization benefits both the booking platforms and the tennis community
- Our service complements existing booking platforms by helping them reach more potential players
Changes to Terms
We reserve the right to modify these terms at any time. Users will be notified of significant changes via email. Continued use of the service after changes constitutes acceptance of the new terms.
Contact
If you have any questions about our legal policies, terms of service, or wish to exercise your data protection rights, please visit our contact page.